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FlyBack

This English version is part of the information and contractual terms given to English-speaking customers. If the Hebrew and English versions differ on fees, payments, cancellation rights or other customer rights, the English version prevails for a customer who entered into the service in English.

Refer a Friend

Terms of the offer, version updated 6 Nov 2026

The offer in one sentence

You shared your personal link with family or friends, a case was opened with us through it, and the case succeeded, meaning the airline actually paid the compensation? We send you a breakfast-for-two voucher (BuyMe), to use at a range of cafés in Israel.

How it works

  1. At the end of an eligibility check on the Site you are shown a personal share link (or you received it in a message from us). The link is registered in your name.
  2. Anyone who comes in through the link checks their flight for free, as usual. If there is a claim, they can open a case and sign, and we handle the demand with the airline.
  3. When the case succeeds and the passenger actually receives the compensation, you become entitled to the voucher, and we send it to you in a message (WhatsApp or SMS) within 14 business days of the compensation being received.

Full terms

  • You become entitled to the voucher when a signed case is opened through your personal link, the handling of the case succeeds, and the airline actually pays the compensation. A check only, leaving details, opening a case or sending a demand that has not yet led to payment does not qualify.
  • One voucher for each such case. Referred several family members with separate cases that were paid? One voucher for each of them.
  • The person who joins must be someone other than you: a case opened with the same phone number, or for the same passenger the link came from, does not count as a referral.
  • The voucher is a breakfast-for-two voucher (BuyMe), as displayed to you when the referral link is offered. The benefit applicable to a qualifying referral will not be reduced after the referred case has been opened. The voucher is sent digitally to the phone number you left. Using the voucher is subject to the terms of BuyMe and of the businesses.
  • FlyBack is not connected to BuyMe or to the cafés, and they are not a party to the offer. The voucher is a benefit from us only.
  • We may change or end the offer for future referrals. A referral made through a valid personal link before the change will continue under the terms that applied when the referred case was opened.
  • In case of abuse (opening fictitious cases, false details and the like), no entitlement arises, and we may cancel a voucher that has not yet been used.
  • The referral changes nothing for the person who joins: they get exactly the same service and the same terms as any customer.

Questions

You can write to us on WhatsApp at 058-775-9023 or by email at service@flyback.co.il, and we will be happy to help.

Business owner: Itamar Avisris, Israeli VAT-registered sole proprietor, VAT ID 35994557 (operating under the trade name FlyBack) · Address: 3 Totzeret Ha'aretz St., Petah Tikva, Israel.