Compensation for flight AZ807, cancelledITA Airways · Tel Aviv ✈ Rome · 25 Jul 2026
ITA Airways flight AZ807 (Tel Aviv ✈ Rome) on 25 Jul 2026 was shown as cancelled on the Ben Gurion flight board, as processed by FlyBack. Possible compensation based on the flight distance: ₪2,450 per passenger, subject to when the cancellation was announced, the alternative offered and the exceptions in the law. In addition, EU Regulation 261/2004 appears to apply to this route, which provides €400 per passenger, subject to the circumstances. We check both laws and claim under the route that gives more, with no double compensation for the same loss. We captured the change in our 00:20 sample on 25 Jul, and it has been stored since that second.
🇪🇺 EU Regulation 261/2004 also applies to this flight
This route falls under EC 261/2004. The regulation provides fixed compensation of €400 per passenger, as an additional route alongside Israeli law, subject to the circumstances of the flight.
There is no double compensation for the same loss: we check both laws and pick the route that gives more.
Every passenger on flight AZ807 went through the same disruption, and eligibility is checked for each person separately. Send them the link. The check is free and they have nothing to lose.
Flight facts from the Ben Gurion board
- Scheduled take-off
- 14:30
- Flight distance
- about 2,278 km (tier 2 in the law)
- Last status on the board
- CANCELED
Source: the Israel Airports Authority flight board, as shown in our samples. Times are Israel time.
How it was recorded on the Ben Gurion board
Each row was stored in the sample in which it appeared, with a timestamp and a SHA-256 fingerprint.
- 25 Jul, 00:20Cancelled· updated time 14:30
The Ben Gurion board shows only a few days back. This record stays.
How much compensation is due?
The compensation is fixed by law according to the flight distance, whatever the ticket price, for every passenger with a paid ticket, children included. Actual entitlement depends on when you were notified, the alternative offered and the exceptions in the law.
| Flight distance | Per passenger |
|---|---|
| Up to 2,000 kmLarnaca, Athens, Rhodes, Istanbul, Sofia | ₪1,530 |
| 2,000 to 4,500 km← your flightParis, London, Berlin, Rome, Barcelona | ₪2,450 |
| Over 4,500 kmNew York, Bangkok, Tokyo | ₪3,670 |
Source: Aviation Services Law (Compensation and Assistance for Flight Cancellation or Change of Conditions), 2012.
How to claim, in 3 steps
- 1Check your flight for free, against the Ben Gurion flight board, in 30 seconds.
- 2Sign the power of attorney and the fee agreement online. Nothing to pay upfront.
- 3We send the demand to the airline with the recorded evidence, track the 45-day deadline and keep you updated.
Frequently asked questions
How much compensation can passengers on AZ807 claim?
Under Israel's Aviation Services Law, the fixed compensation is set by flight distance. For AZ807 it is ₪2,450 per passenger, subject to when the cancellation was announced, the alternative offered and the exceptions in the law. It is paid on top of a refund or alternative ticket, not instead of it.
Is ITA Airways exempt if it notified passengers in advance?
The law exempts the airline from monetary compensation if it notified the passenger at least 14 days before the flight, or later with an alternative flight within certain time windows. The date of the notice you received is what decides this.
How long does the airline have to pay?
Under the law, compensation a passenger is entitled to is paid within 45 days of the written demand. We track that deadline and follow up if it passes.
What does it cost to claim through FlyBack?
Nothing upfront. We charge a success fee only if compensation is actually received, as set out in the agreement before you sign.
How far back can I claim?
You can claim for flights from the last 4 years, counted from the flight date (the limitation period). Where there is entitlement and a written demand was filed, monetary compensation is to be paid within 45 days, and a ticket refund within 21 days.
More on this flight and airline
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₪0 upfront · a fee only if you receive compensation · 30 seconds
Full information on compensation for a cancelled flight: the amounts, the conditions and the check against the Ben Gurion board.
The information on this page: general information, not advice. Nothing here states that a specific passenger is or is not owed compensation. Actual eligibility depends on the circumstances of the flight, when the notice was given, the alternative offered and the evidence, and it is decided by the airline or by a court.
The amounts shown are the fixed amounts set in the law by distance. They are not an amount that was awarded, approved or will be paid. Flight data is based on the public flight board of the Israel Airports Authority as it appeared at the time it was recorded, and the binding text of the law is the one published in the official gazette (Reshumot). The text of the law we quote.
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